List of supported events

Below is a list of supported webhook events and their respective payloads:

agreement_request_created

{
  "id": 35628,
  "status": "pending",
  "current": false,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "client": {
    "id": 322613,
    "community": {
      "id": 25734,
      "name": "Bendigo",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    },
    "funder": {
      "profile": {
        "id": 803352,
        "uuid": "d5268d06-6b7b-421b-93f7-1cb9b5ceb907",
        "email": "[email protected]",
        "full_name": "Amelia Achebe",
        "preferred_name": null,
        "given_names": "Amelia",
        "family_name": "Achebe",
        "created_at": "2026-05-31T23:00:00.000Z",
        "updated_at": "2026-05-31T23:00:00.000Z",
        "telephone1": null,
        "telephone2": null,
        "date_of_birth": null,
        "address": {
          "street1": "",
          "street2": "",
          "locality": "",
          "region": "",
          "postcode": ""
        },
        "postal_address": null,
        "lonlat": {
          "longitude": null,
          "latitude": null
        },
        "custom_attributes": [],
        "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:AA/v1/static/avatars/bg-cornflower.png?_a=BACMTiAE",
        "time_zone": "Australia/Hobart"
      },
      "funding_scheme": {
        "scheme_type": "hcp",
        "custom_attributes": [],
        "hcp_ac_number": "AC12345678",
        "hcp_approved_level": "2",
        "hcp_assigned_level": "2",
        "hcp_dhs_number": "0123456789",
        "hcp_exit_date": null,
        "naps_id": null,
        "sah_ac_number": "AC12345678",
        "sah_dhs_number": "0123456789",
        "sah_entry_date": null,
        "sah_departure_date": null
      },
      "kind": "hcp",
      "custom_funding_scheme_type_id": null
    },
    "profile": {
      "id": 803353,
      "uuid": "d8ed1edf-349d-427f-857f-ac1b0dc46c54",
      "email": "[email protected]",
      "full_name": "Bernard Baptiste",
      "preferred_name": null,
      "given_names": "Bernard",
      "family_name": "Baptiste",
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "telephone1": null,
      "telephone2": null,
      "date_of_birth": null,
      "address": {
        "street1": "",
        "street2": "",
        "locality": "",
        "region": "",
        "postcode": ""
      },
      "postal_address": null,
      "lonlat": {
        "longitude": null,
        "latitude": null
      },
      "custom_attributes": [],
      "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:BB/v1/static/avatars/bg-magenta.png?_a=BACMTiAE",
      "time_zone": "Australia/Perth"
    },
    "custom_attributes": []
  },
  "recipient": {
    "id": 803354,
    "uuid": "04402e0c-e06c-4bfd-817e-c782337fce5d",
    "email": null,
    "full_name": "Bianca Bergman",
    "preferred_name": null,
    "given_names": "Bianca",
    "family_name": "Bergman",
    "created_at": "2026-05-31T23:00:00.000Z",
    "updated_at": "2026-05-31T23:00:00.000Z",
    "telephone1": null,
    "telephone2": null,
    "date_of_birth": null,
    "address": {
      "street1": "",
      "street2": "",
      "locality": "",
      "region": "",
      "postcode": ""
    },
    "postal_address": null,
    "lonlat": {
      "longitude": null,
      "latitude": null
    },
    "custom_attributes": [],
    "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:BB/v1/static/avatars/bg-magenta.png?_a=BACMTiAE",
    "time_zone": "Australia/Melbourne"
  },
  "ticket": {
    "id": 4535701,
    "archived_at": null,
    "completed_at": null,
    "due_at": null,
    "priority": false,
    "title": "Budget review before the quarter ends",
    "visible_on": null,
    "created_at": "2026-05-31T23:00:00.000Z",
    "updated_at": "2026-05-31T23:00:00.000Z",
    "tags": [],
    "ticket_category_id": 12739,
    "ticket_template_id": null
  },
  "sent_document": null,
  "received_document": null
}

agreement_request_updated

{
  "id": 35629,
  "status": "pending",
  "current": false,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "client": {
    "id": 322614,
    "community": {
      "id": 25736,
      "name": "Hobart",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    },
    "funder": {
      "profile": {
        "id": 803358,
        "uuid": "78faa33d-f368-4856-ac5f-012f9c08b33e",
        "email": "[email protected]",
        "full_name": "Elsie Delacroix",
        "preferred_name": null,
        "given_names": "Elsie",
        "family_name": "Delacroix",
        "created_at": "2026-05-31T23:00:00.000Z",
        "updated_at": "2026-05-31T23:00:00.000Z",
        "telephone1": null,
        "telephone2": null,
        "date_of_birth": null,
        "address": {
          "street1": "",
          "street2": "",
          "locality": "",
          "region": "",
          "postcode": ""
        },
        "postal_address": null,
        "lonlat": {
          "longitude": null,
          "latitude": null
        },
        "custom_attributes": [],
        "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:ED/v1/static/avatars/bg-magenta.png?_a=BACMTiAE",
        "time_zone": "Australia/Melbourne"
      },
      "funding_scheme": {
        "scheme_type": "hcp",
        "custom_attributes": [],
        "hcp_ac_number": "AC12345678",
        "hcp_approved_level": "2",
        "hcp_assigned_level": "2",
        "hcp_dhs_number": "0123456789",
        "hcp_exit_date": null,
        "naps_id": null,
        "sah_ac_number": "AC12345678",
        "sah_dhs_number": "0123456789",
        "sah_entry_date": null,
        "sah_departure_date": null
      },
      "kind": "hcp",
      "custom_funding_scheme_type_id": null
    },
    "profile": {
      "id": 803359,
      "uuid": "1843cf55-bbf3-431f-9073-3a96a9d645aa",
      "email": "[email protected]",
      "full_name": "Fionn Ellery",
      "preferred_name": null,
      "given_names": "Fionn",
      "family_name": "Ellery",
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "telephone1": null,
      "telephone2": null,
      "date_of_birth": null,
      "address": {
        "street1": "",
        "street2": "",
        "locality": "",
        "region": "",
        "postcode": ""
      },
      "postal_address": null,
      "lonlat": {
        "longitude": null,
        "latitude": null
      },
      "custom_attributes": [],
      "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:FE/v1/static/avatars/bg-butterscotch.png?_a=BACMTiAE",
      "time_zone": "Australia/Adelaide"
    },
    "custom_attributes": []
  },
  "recipient": {
    "id": 803360,
    "uuid": "91ce10c2-bb92-4f86-9c0b-b5a329d05fd4",
    "email": null,
    "full_name": "George Eriksen",
    "preferred_name": null,
    "given_names": "George",
    "family_name": "Eriksen",
    "created_at": "2026-05-31T23:00:00.000Z",
    "updated_at": "2026-05-31T23:00:00.000Z",
    "telephone1": null,
    "telephone2": null,
    "date_of_birth": null,
    "address": {
      "street1": "",
      "street2": "",
      "locality": "",
      "region": "",
      "postcode": ""
    },
    "postal_address": null,
    "lonlat": {
      "longitude": null,
      "latitude": null
    },
    "custom_attributes": [],
    "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:GE/v1/static/avatars/bg-cornflower.png?_a=BACMTiAE",
    "time_zone": "Australia/Darwin"
  },
  "ticket": {
    "id": 4535702,
    "archived_at": null,
    "completed_at": null,
    "due_at": null,
    "priority": false,
    "title": "Complaint about a late arrival",
    "visible_on": null,
    "created_at": "2026-05-31T23:00:00.000Z",
    "updated_at": "2026-05-31T23:00:00.000Z",
    "tags": [],
    "ticket_category_id": 12740,
    "ticket_template_id": null
  },
  "sent_document": null,
  "received_document": null
}

billing_run_published

{
  "id": 85396,
  "supplemental": false,
  "closed_at": "2026-05-31T23:00:00.000Z",
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "beginning_at": "2026-05-31T14:00:00.000Z",
  "ending_at": "2026-06-07T14:00:00.000Z",
  "status": "published"
}

client_created

{
  "id": 322615,
  "uuid": "4f9018fd-91de-478b-a639-8bd1ad7a9776",
  "billing_reference": null,
  "commenced_on": null,
  "signed_up_on": null,
  "archived_at": null,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "archive_reason": null,
  "next_review_on": null,
  "matching_preferences_helper": "",
  "matching_preferences_helper_html": null,
  "matching_preferences_schedule": "",
  "matching_preferences_schedule_html": null,
  "plan": null,
  "help_plan": null,
  "archival_reason": null,
  "auth_rep": null,
  "emergency_contact": null,
  "community": {
    "id": 25738,
    "name": "Logan",
    "visibility": "open",
    "updated_at": "2026-05-31T23:00:00.000Z",
    "created_at": "2026-05-31T23:00:00.000Z",
    "archived_at": null,
    "custom_attributes": []
  },
  "funder": {
    "profile": {
      "id": 803364,
      "uuid": "4c0891d5-95eb-4164-a208-31eb8deba263",
      "email": "[email protected]",
      "full_name": "Ivy Grimaldi",
      "preferred_name": null,
      "given_names": "Ivy",
      "family_name": "Grimaldi",
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "telephone1": null,
      "telephone2": null,
      "date_of_birth": null,
      "address": {
        "street1": "",
        "street2": "",
        "locality": "",
        "region": "",
        "postcode": ""
      },
      "postal_address": null,
      "lonlat": {
        "longitude": null,
        "latitude": null
      },
      "custom_attributes": [],
      "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:IG/v1/static/avatars/bg-butterscotch.png?_a=BACMTiAE",
      "time_zone": "Australia/Adelaide"
    },
    "funding_scheme": {
      "scheme_type": "hcp",
      "custom_attributes": [],
      "hcp_ac_number": "AC12345678",
      "hcp_approved_level": "2",
      "hcp_assigned_level": "2",
      "hcp_dhs_number": "0123456789",
      "hcp_exit_date": null,
      "naps_id": null,
      "sah_ac_number": "AC12345678",
      "sah_dhs_number": "0123456789",
      "sah_entry_date": null,
      "sah_departure_date": null
    },
    "kind": "hcp",
    "custom_funding_scheme_type_id": null
  },
  "primary_contact": null,
  "profile": null,
  "cohorts": [],
  "communities": [
    {
      "id": 25738,
      "name": "Logan",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    },
    {
      "id": 25739,
      "name": "Moreton Bay",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    }
  ],
  "requisites": [],
  "services": [],
  "custom_attributes": [],
  "auth_reps": [],
  "emergency_contacts": [],
  "sharers": [],
  "billing_recipients": [],
  "appointed_decision_makers": [],
  "registered_supporters": [],
  "matching_preferences": [],
  "hcp_package_levels": [],
  "chsp_services": [],
  "supplement_and_fees": []
}

client_updated

{
  "id": 322616,
  "uuid": "46c69d92-fd73-4832-92da-b428e0bff5d6",
  "billing_reference": null,
  "commenced_on": null,
  "signed_up_on": null,
  "archived_at": null,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "archive_reason": null,
  "next_review_on": null,
  "matching_preferences_helper": "",
  "matching_preferences_helper_html": null,
  "matching_preferences_schedule": "",
  "matching_preferences_schedule_html": null,
  "plan": null,
  "help_plan": null,
  "archival_reason": null,
  "auth_rep": null,
  "emergency_contact": null,
  "community": {
    "id": 25740,
    "name": "Perth East",
    "visibility": "open",
    "updated_at": "2026-05-31T23:00:00.000Z",
    "created_at": "2026-05-31T23:00:00.000Z",
    "archived_at": null,
    "custom_attributes": []
  },
  "funder": {
    "profile": {
      "id": 803365,
      "uuid": "09e94a50-be72-443b-96c0-c9979439cecd",
      "email": "[email protected]",
      "full_name": "Kwame Hollis",
      "preferred_name": null,
      "given_names": "Kwame",
      "family_name": "Hollis",
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "telephone1": null,
      "telephone2": null,
      "date_of_birth": null,
      "address": {
        "street1": "",
        "street2": "",
        "locality": "",
        "region": "",
        "postcode": ""
      },
      "postal_address": null,
      "lonlat": {
        "longitude": null,
        "latitude": null
      },
      "custom_attributes": [],
      "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:KH/v1/static/avatars/bg-magenta.png?_a=BACMTiAE",
      "time_zone": "Australia/Brisbane"
    },
    "funding_scheme": {
      "scheme_type": "hcp",
      "custom_attributes": [],
      "hcp_ac_number": "AC12345678",
      "hcp_approved_level": "2",
      "hcp_assigned_level": "2",
      "hcp_dhs_number": "0123456789",
      "hcp_exit_date": null,
      "naps_id": null,
      "sah_ac_number": "AC12345678",
      "sah_dhs_number": "0123456789",
      "sah_entry_date": null,
      "sah_departure_date": null
    },
    "kind": "hcp",
    "custom_funding_scheme_type_id": null
  },
  "primary_contact": null,
  "profile": null,
  "cohorts": [],
  "communities": [
    {
      "id": 25740,
      "name": "Perth East",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    },
    {
      "id": 25741,
      "name": "Redlands",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    }
  ],
  "requisites": [],
  "services": [],
  "custom_attributes": [],
  "auth_reps": [],
  "emergency_contacts": [],
  "sharers": [],
  "billing_recipients": [],
  "appointed_decision_makers": [],
  "registered_supporters": [],
  "matching_preferences": [],
  "hcp_package_levels": [],
  "chsp_services": [],
  "supplement_and_fees": []
}

client_cohort_created

{
  "entered_at": "2026-05-31T23:00:00.000Z",
  "cohort_id": 9209,
  "client_id": 322617
}

client_cohort_updated

{
  "entered_at": "2026-05-31T23:00:00.000Z",
  "cohort_id": 9210,
  "client_id": 322618
}

client_leave_created

{
  "id": 56116,
  "description": "Overseas holiday, back in the country on the last day of the month.",
  "start_date": "2026-05-31",
  "end_date": "2026-06-30",
  "leave_type": "hospital",
  "other_type": null,
  "suspend_package": false,
  "suspend_recurring_visits": true,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "state": "current",
  "client_id": 322619
}

client_leave_updated

{
  "id": 56117,
  "description": "Overseas holiday, back in the country on the last day of the month.",
  "start_date": "2026-05-31",
  "end_date": "2026-06-30",
  "leave_type": "hospital",
  "other_type": null,
  "suspend_package": false,
  "suspend_recurring_visits": true,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "state": "current",
  "client_id": 322620
}

client_leave_destroyed

{
  "id": 56118,
  "description": "Overseas holiday, back in the country on the last day of the month.",
  "start_date": "2026-05-31",
  "end_date": "2026-06-30",
  "leave_type": "hospital",
  "other_type": null,
  "suspend_package": false,
  "suspend_recurring_visits": true,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "state": "current",
  "client_id": 322621
}

client_role_created

{
  "id": 1066483,
  "type": "AuthRep",
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "client": {
    "id": 322622,
    "uuid": "e15865f8-3c70-400f-ab7e-0ea1d783bcfb",
    "billing_reference": null,
    "commenced_on": null,
    "signed_up_on": null,
    "archived_at": null,
    "created_at": "2026-05-31T23:00:00.000Z",
    "updated_at": "2026-05-31T23:00:00.000Z",
    "archive_reason": null,
    "next_review_on": null,
    "matching_preferences_helper": "",
    "matching_preferences_helper_html": null,
    "matching_preferences_schedule": "",
    "matching_preferences_schedule_html": null,
    "plan": null,
    "help_plan": null,
    "archival_reason": null,
    "auth_rep": {
      "id": 803375,
      "uuid": "5443f07e-4352-4c47-acb0-e8051a10306f",
      "email": "[email protected]",
      "full_name": "Xavier Vasquez",
      "preferred_name": null,
      "given_names": "Xavier",
      "family_name": "Vasquez",
      "relationship": null,
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "telephone1": "0491570156",
      "telephone2": null,
      "date_of_birth": null,
      "address": {
        "street1": "",
        "street2": "",
        "locality": "",
        "region": "",
        "postcode": ""
      },
      "lonlat": {
        "longitude": null,
        "latitude": null
      },
      "custom_attributes": [],
      "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:XV/v1/static/avatars/bg-butterscotch.png?_a=BACMTiAE",
      "time_zone": "Australia/Sydney"
    },
    "emergency_contact": null,
    "community": {
      "id": 25752,
      "name": "Bendigo 3",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    },
    "funder": {
      "profile": {
        "id": 803374,
        "uuid": "a628a6ea-b0a3-4229-9396-a0eb965f92de",
        "email": "[email protected]",
        "full_name": "Viet Tanaka",
        "preferred_name": null,
        "given_names": "Viet",
        "family_name": "Tanaka",
        "created_at": "2026-05-31T23:00:00.000Z",
        "updated_at": "2026-05-31T23:00:00.000Z",
        "telephone1": null,
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client_role_updated

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client_role_destroyed

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client_service_created

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        "updated_at": "2026-05-31T23:00:00.000Z"
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client_service_updated

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client_service_destroyed

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    "matching_preferences_schedule_html": null,
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    ],
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        "name": "Exercise Support",
        "description": "Delivered in the member's home by a worker they already know.",
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        "interaction": "in_person",
        "public_to_members": true,
        "recommendable": false,
        "created_at": "2026-05-31T23:00:00.000Z",
        "updated_at": "2026-05-31T23:00:00.000Z"
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    "created_at": "2026-05-31T23:00:00.000Z",
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custom_forms_response_created

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  "author_profile_id": null,
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  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
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    "created_at": "2026-05-31T23:00:00.000Z",
    "updated_at": "2026-05-31T23:00:00.000Z"
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}

data_export_created

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    "time_zone": "Australia/Sydney"
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    "description": "Every completed visit for the period, with the worker and the services delivered.",
    "dimension": "membership_invoice_lines",
    "dimension_date": null,
    "archived_at": null,
    "created_at": "2026-05-31T23:00:00.000Z",
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    "allowed_export_params": {
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    "data_source": "Member invoice lines",
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data_export_updated

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    "created_at": "2026-05-31T23:00:00.000Z",
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    "allowed_export_params": {
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    "data_source": "Member invoice lines",
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data_export_finalised

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  "created_at": "2026-05-31T23:00:00.000Z",
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    "created_at": "2026-05-31T23:00:00.000Z",
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help_plan_created

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  "updated_at": "2026-05-31T23:00:00.000Z",
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    "key": "cat",
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help_plan_updated

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help_plan_destroyed

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  "updated_at": "2026-05-31T23:00:00.000Z",
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helper_created

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  "provider_travel_chargeable": true,
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  "hide_product_prices": false,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
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      "updated_at": "2026-05-31T23:00:00.000Z",
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helper_updated

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incident_created

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incident_updated

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invoice_created

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invoice_destroyed

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note_created

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note_updated

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purchase_order_updated

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purchase_order_destroyed

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purchase_order_line_created

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purchase_order_line_updated

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referral_created

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referral_updated

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referral_invitation_created

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referral_invitation_updated

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roster_item_created

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roster_item_updated

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roster_item_destroyed

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sah_funding_source_created

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sah_funding_source_updated

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sah_funding_source_destroyed

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scim_group_member_created

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scim_group_member_destroyed

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shift_created

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ticket_created

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        "sah_entry_date": null,
        "sah_departure_date": null
      },
      "kind": "hcp",
      "custom_funding_scheme_type_id": null
    },
    "profile": {
      "id": 803565,
      "uuid": "004f19fa-881e-4b2b-8c0a-4c32bf16b13d",
      "email": "[email protected]",
      "full_name": "Nadia Grimaldi",
      "preferred_name": null,
      "given_names": "Nadia",
      "family_name": "Grimaldi",
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "telephone1": "0491570006",
      "telephone2": null,
      "date_of_birth": null,
      "address": {
        "street1": "8748 Julian Row",
        "street2": "",
        "locality": "Newcastle",
        "region": "NSW",
        "postcode": "2046"
      },
      "postal_address": null,
      "lonlat": {
        "longitude": 153.0226481,
        "latitude": -27.4676762
      },
      "custom_attributes": [],
      "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:NG/v1/static/avatars/bg-butterscotch.png?_a=BACMTiAE",
      "time_zone": "Australia/Sydney"
    },
    "custom_attributes": []
  },
  "rate": {
    "id": 90832,
    "uuid": "66276f29-3650-47ad-b000-c31ca65eaf19",
    "name": "Public Holiday Hourly",
    "description": null,
    "helper_types": [
      "employee",
      "contractor",
      "volunteer"
    ],
    "public_holiday": false,
    "applicable_days": [
      "Mon",
      "Tue",
      "Wed",
      "Thu",
      "Fri",
      "Sat",
      "Sun"
    ],
    "quantity_type": "per_visit",
    "created_at": "2026-05-31T23:00:00.000Z",
    "updated_at": "2026-05-31T23:00:00.000Z",
    "funding_scheme_type": null,
    "service_id": null,
    "visit_duration_range_begin": null,
    "visit_duration_range_end": null,
    "visit_duration_range_inclusive": true,
    "collect_helper_client_transport": false,
    "parent_id": null,
    "external_id": null,
    "registered_tax": {
      "id": 3295,
      "name": "GST"
    },
    "unregistered_tax": {
      "id": 3296,
      "name": "BAS Excluded"
    },
    "exclude_lines_from_claiming": false,
    "applicable_start_time": "07:00",
    "applicable_end_time": "21:00",
    "suggested_price": {
      "cents": 3900,
      "currency": "AUD",
      "formatted": "$39.00"
    },
    "minimum_price_limit": {
      "cents": 0,
      "currency": "AUD",
      "formatted": "$0.00"
    },
    "maximum_price_limit": {
      "cents": 1000000,
      "currency": "AUD",
      "formatted": "$10,000.00"
    },
    "company_percentage": {
      "formatted": "20%",
      "literal": "0.2"
    },
    "custom_attributes": []
  },
  "provider_travel_time_rate": null,
  "provider_travel_distance_rate": null,
  "client_transport_rate": null,
  "outlet": null,
  "cancelation_reason": null,
  "last_visit_log": null,
  "services": [
    {
      "id": 19766,
      "name": "Transport and Community Access 7",
      "description": "Delivered in the member's home by a worker they already know.",
      "icon_label": "chart",
      "interaction": "in_person",
      "public_to_members": true,
      "recommendable": false,
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z"
    }
  ],
  "observations": [],
  "group_visit_attendees": [],
  "should_knows": [],
  "must_dos": [],
  "custom_attributes": [],
  "provider_travel_time": null,
  "provider_travel_distance": null,
  "cm_note": null
}

worker_created

{
  "id": 116770,
  "bio_prompts": null,
  "company_name": "Fair Dinkum Handyman",
  "engagement_type": "contractor",
  "employee_type": null,
  "business_tax_number": "83398149510",
  "note": "",
  "available_days": [
    "monday",
    "tuesday",
    "wednesday",
    "thursday",
    "friday",
    "saturday",
    "sunday"
  ],
  "opportunity_filter": "all",
  "flagged_by_admin": false,
  "archived_at": null,
  "client_transport_chargeable": true,
  "provider_travel_chargeable": true,
  "pending_reason": null,
  "availability_note": null,
  "hide_product_prices": false,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "archive_reason": null,
  "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:PI/v1/static/avatars/bg-aqua.png?_a=BACMTiAE",
  "gst_registered": true,
  "roles": [
    "carer"
  ],
  "capacity": 40.0,
  "pending": false,
  "archival_reason": null,
  "profile": {
    "id": 803568,
    "uuid": "9b6c520b-32c1-4f9f-b9d6-34ebdbda2ebe",
    "email": "[email protected]",
    "full_name": "Priya Ibrahim",
    "preferred_name": "Priya",
    "given_names": "Priya",
    "family_name": "Ibrahim",
    "created_at": "2026-05-31T23:00:00.000Z",
    "updated_at": "2026-05-31T23:00:00.000Z",
    "telephone1": "0491573770",
    "telephone2": "0770103599",
    "date_of_birth": null,
    "address": {
      "street1": "Suite 968",
      "street2": "510 Celinda Haven",
      "locality": "O'Connor",
      "region": "ACT",
      "postcode": "2602"
    },
    "postal_address": null,
    "lonlat": {
      "longitude": 153.0226481,
      "latitude": -27.4676762
    },
    "custom_attributes": [],
    "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:PI/v1/static/avatars/bg-aqua.png?_a=BACMTiAE",
    "time_zone": "Australia/Canberra"
  },
  "communities": [
    {
      "id": 25915,
      "name": "Redlands 17",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    },
    {
      "id": 25916,
      "name": "Sunshine Coast 17",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    },
    {
      "id": 25917,
      "name": "Toowoomba 17",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    }
  ],
  "services": [
    {
      "id": 19769,
      "name": "Companion Visit 8",
      "description": "Delivered in the member's home by a worker they already know.",
      "icon_label": "chart",
      "interaction": "in_person",
      "public_to_members": true,
      "recommendable": false,
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z"
    },
    {
      "id": 19770,
      "name": "Domestic Help 8",
      "description": "Delivered in the member's home by a worker they already know.",
      "icon_label": "chart",
      "interaction": "in_person",
      "public_to_members": true,
      "recommendable": false,
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z"
    },
    {
      "id": 19771,
      "name": "Exercise Support 8",
      "description": "Delivered in the member's home by a worker they already know.",
      "icon_label": "chart",
      "interaction": "in_person",
      "public_to_members": true,
      "recommendable": false,
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z"
    }
  ],
  "matching_preferences": [],
  "rates": [
    {
      "id": 1128975,
      "price": {
        "cents": 2900,
        "currency": "AUD",
        "formatted": "$29.00"
      },
      "company_percentage": {
        "formatted": "24.54%",
        "literal": "0.2454"
      },
      "name": "Care Management",
      "rate_id": 90827
    }
  ],
  "verifications": [],
  "custom_attributes": [],
  "requisites": []
}

worker_updated

{
  "id": 116771,
  "bio_prompts": null,
  "company_name": "Fair Dinkum Handyman",
  "engagement_type": "contractor",
  "employee_type": null,
  "business_tax_number": "28929988621",
  "note": "",
  "available_days": [
    "monday",
    "tuesday",
    "wednesday",
    "thursday",
    "friday",
    "saturday",
    "sunday"
  ],
  "opportunity_filter": "all",
  "flagged_by_admin": false,
  "archived_at": null,
  "client_transport_chargeable": true,
  "provider_travel_chargeable": true,
  "pending_reason": null,
  "availability_note": null,
  "hide_product_prices": false,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "archive_reason": null,
  "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:RJ/v1/static/avatars/bg-emerald.png?_a=BACMTiAE",
  "gst_registered": true,
  "roles": [
    "carer"
  ],
  "capacity": 40.0,
  "pending": false,
  "archival_reason": null,
  "profile": {
    "id": 803570,
    "uuid": "6a82f5d8-127c-4d0c-becd-1c163cd6bb21",
    "email": "[email protected]",
    "full_name": "Ruben Jamieson",
    "preferred_name": "Ruben",
    "given_names": "Ruben",
    "family_name": "Jamieson",
    "created_at": "2026-05-31T23:00:00.000Z",
    "updated_at": "2026-05-31T23:00:00.000Z",
    "telephone1": "0491573770",
    "telephone2": "0355503975",
    "date_of_birth": null,
    "address": {
      "street1": "Suite 419",
      "street2": "267 Gulgowski Turnpike",
      "locality": "Charters Towers",
      "region": "QLD",
      "postcode": "4740"
    },
    "postal_address": null,
    "lonlat": {
      "longitude": 153.0226481,
      "latitude": -27.4676762
    },
    "custom_attributes": [],
    "avatar_url": "https://res.cloudinary.com/fivegoodfriends-production/image/upload/co_white,l_text:Roboto_260_bold:RJ/v1/static/avatars/bg-emerald.png?_a=BACMTiAE",
    "time_zone": "Australia/Brisbane"
  },
  "communities": [
    {
      "id": 25918,
      "name": "Adelaide Hills 18",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    },
    {
      "id": 25919,
      "name": "Bayside 18",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    },
    {
      "id": 25920,
      "name": "Bendigo 18",
      "visibility": "open",
      "updated_at": "2026-05-31T23:00:00.000Z",
      "created_at": "2026-05-31T23:00:00.000Z",
      "archived_at": null,
      "custom_attributes": []
    }
  ],
  "services": [
    {
      "id": 19772,
      "name": "Home Handyman 8",
      "description": "Delivered in the member's home by a worker they already know.",
      "icon_label": "chart",
      "interaction": "in_person",
      "public_to_members": true,
      "recommendable": false,
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z"
    },
    {
      "id": 19773,
      "name": "In-Home Nursing 8",
      "description": "Delivered in the member's home by a worker they already know.",
      "icon_label": "chart",
      "interaction": "in_person",
      "public_to_members": true,
      "recommendable": false,
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z"
    },
    {
      "id": 19774,
      "name": "Laundry 8",
      "description": "Delivered in the member's home by a worker they already know.",
      "icon_label": "chart",
      "interaction": "in_person",
      "public_to_members": true,
      "recommendable": false,
      "created_at": "2026-05-31T23:00:00.000Z",
      "updated_at": "2026-05-31T23:00:00.000Z"
    }
  ],
  "matching_preferences": [],
  "rates": [
    {
      "id": 1128976,
      "price": {
        "cents": 2600,
        "currency": "AUD",
        "formatted": "$26.00"
      },
      "company_percentage": {
        "formatted": "38.31%",
        "literal": "0.3831"
      },
      "name": "Care Management",
      "rate_id": 90827
    }
  ],
  "verifications": [],
  "custom_attributes": [],
  "requisites": []
}

worker_leave_created

{
  "id": 269612,
  "duration": 604800,
  "ticket_id": null,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "state": "pending",
  "ending_at": "2026-06-07T23:00:00.000Z",
  "note": "In hospital for a knee replacement, with a rehabilitation stay to follow.",
  "beginning_at": "2026-05-31T23:00:00.000Z",
  "worker_id": 116772,
  "reason": {
    "id": 6925,
    "name": "Annual leave",
    "reporting_code": "annual_leave"
  }
}

worker_leave_updated

{
  "id": 269613,
  "duration": 604800,
  "ticket_id": null,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "state": "pending",
  "ending_at": "2026-06-07T23:00:00.000Z",
  "note": "In hospital for a knee replacement, with a rehabilitation stay to follow.",
  "beginning_at": "2026-05-31T23:00:00.000Z",
  "worker_id": 116773,
  "reason": {
    "id": 6926,
    "name": "Carers leave",
    "reporting_code": "carers_leave"
  }
}

worker_leave_destroyed

{
  "id": 269614,
  "duration": 604800,
  "ticket_id": null,
  "created_at": "2026-05-31T23:00:00.000Z",
  "updated_at": "2026-05-31T23:00:00.000Z",
  "state": "pending",
  "ending_at": "2026-06-07T23:00:00.000Z",
  "note": "In hospital for a knee replacement, with a rehabilitation stay to follow.",
  "beginning_at": "2026-05-31T23:00:00.000Z",
  "worker_id": 116774,
  "reason": {
    "id": 6927,
    "name": "Compassionate leave",
    "reporting_code": "compassionate_leave"
  }
}

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